About IT Ninja IT Services
Why choose IT Ninja?
IT, System Administration Consulting: I am a project manager with a heavy IT technical background and extensive client service/training experience. I have been in the technology field for over 30 years. I have held many different IT jobs in the past including help desk, support, system administration, CIO, IT Manager and now I focus on technical project management. I combine my technical skills with my superior client service skills to deliver concierge IT/Project Services to clients.
Customer service focused:
• Worked with all skill levels.
• Patient.
• Friendly.
• Will not talk down to users, I know my field very well and you know yours so I don't pretend to know everything.
• Understanding of the frustration that comes with technology.
• Ability to explain technical concepts in easy to understand terms. For individuals –
• Remote support
• Email Setup and Troubleshooting
• Windows and MAC OS Support and administration
• Hardware consultation
• Hardware troubleshooting
• Desktop troubleshooting
• Software troubleshooting
• Software installation
• Microsoft Office
• Internet
• Networking
• Spyware Removal
• Virus Removal
• General desktop cleanup
• Performance assessment and optimization
• Web Browsers
• Printers
• Backup software
• And much more.....
For Small Businesses –
• Microsoft Exchange and Email
• Active Directory
• Email migrations – Exchange and Office 365
• Microsoft Office 365
• Microsoft SharePoint
• Server Migrations (Physical and cloud based)
• Remote support • Windows and MACOS Support and administration
• Windows server administration server
• Server Migrations
• Hardware consultation
• Hardware troubleshooting
• Desktop troubleshooting
• Software troubleshooting
• Software installation • Microsoft Office and Office 365
• CRM software systems
• Remote and hosted solutions
• MS Terminal Services
• Citrix
• Spyware Removal
• Virus Removal
• General Desktop Cleanup • Performance and Security Assessment and Optimization
• Backup software and administration
• SQL Server
• VOIP Telephone Systems
• Printers
• SharePoint